We Take Care of Each Other – Our Member Assistance Program

Healthcare workers are facing more challenges than ever: short staffing, burnout, record rates of inflation, and countless other issues impacting you at home and at work.

This year, we expanded the Member Assistance Program to provide the resources we know so many of our members need:

  • Domestic Violence
  • Mental Health and Addiction
  • Food/Housing Insecurity
  • Legal Assistance
  • Financial Wellness/Income Tax Support
  • and more.
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of SEIU Members used the Member Assistance Program in 2024!

XXXX MAP Referrals

Our #1 MAP request is XXXXX

Our Union? There’s an App for That.

Our new and improved app now has over:

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downloads!

This year, we launched version 2.0 of our app with exciting new features:

  • Earn points for interacting and redeem them for contests, prizes and more
  • Compete with other members on our live leaderboard
  • Instant access to hundreds of e-learning courses

SEIU E-Learning Isn’t Complicated – it’s Easy in our App!

This year, we added e-learning to our mobile app to so our popular courses are now even easier to take.

We’re excited to share that courses that were a part of Social Justice Toolkit and Steward Training Program were the top two courses on e-Learning this year!

Thousands of SEIU Leaders logged in to enhance their leadership skills and equip themselves with essential tools to create safer, more inclusive workplaces for all healthcare workers.

Stay tuned for more opportunities to access these valuable courses! And don’t forget, we offer several courses that not only benefit you, but your whole family too.

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Just a Call Away – Our Member Service Centre

Our Member Service Centre and our MSC reps can answer your questions about your Collective Agreement, give you information on SEIU Healthcare benefits, assist with WSIB claims and provide help and resources fast. In 2024, there were over 33,000+ inquiries to the MSC.

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MSC inquiries in 2024

MSC representatives are available Monday to Friday from 8:30 a.m. to 4:30 p.m.

Live Chat with an MSC representative on the SEIU Mobile App or at seiuhealthcare.ca
Send an email to msc@seiuhealthcare.ca
Call the MSC: 1-877-672-7348

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